Support & Ticket Policy

• For any order concerns, submit a support ticket.

• Orders must be at least 24 hours old before submitting a ticket.

• Tickets submitted before 24 hours will not be reviewed.

• Provide complete details (Order ID, issue, screenshots if necessary).

• Do not spam or create multiple tickets for the same order.

• Always read support replies carefully before responding.

• Processing times may vary depending on provider response times.

Ordering Guidelines

• Always check service details, analytics, recent orders, and RNR before placing an order.

• Test with small orders first whenever possible.

• Double-check usernames, links, and account details before ordering.

• Use the same link format consistently.

• Ensure accounts, posts, and profiles are public and accessible.

• Keep the same username/link during processing.

• Enable all required features (Follow, React, Comment, Share, etc.).

• Monitor your orders regularly.

• Keep records of all order IDs and details.

• Read and understand all policies before ordering.

Multiple Orders Policy

• Only ONE active order is allowed per link/account at a time.

• Wait until the previous order is fully completed before placing another order.

• Do not place orders for the same service from multiple SMM panels simultaneously.

• Simultaneous or overlapping orders may cause duplicate or inaccurate completion reports.

• No refunds or compensation will be provided for issues caused by overlapping orders.

Service Risks & Limitations

• Delays, drops, stuck orders, fake completions, and other issues can occur at any time.

• Not all recommended services will start instantly.

• High-demand services may experience delays due to heavy traffic.

• Providers may change, stop, or modify services without notice.

• Platform algorithm changes and server issues may affect service performance.

• Speed-up requests, cancellations, refills, and other concerns depend on provider response times.

• Constant follow-ups will not make orders process faster.

• Every platform experiences unexpected changes and issues.

Refill Policy

• Refill requests are not guaranteed and may take time to process.

• Refill accuracy and stability may vary.

• Re-boosting the same link can cause overlap between old and new orders, resulting in inaccurate refill tracking.

• For best refill support, use fresh or clean links whenever possible.

Quality Disclaimer

• Lower-priced services may have slower delivery, lower retention, faster drops, or unstable quality.

• Service quality may change at any time without notice.

Facebook Hidden Services Notice

• Meta updates its algorithm regularly.

• Server-side changes may impact hidden service performance.

• Complete maintenance or restoration of hidden visibility cannot always be guaranteed.

Cancellation & Speed-Up Requests

• Cancellation and speed-up requests are not guaranteed.

• Processing may take days or even weeks.

• Lower-priced services generally receive slower support.

Funds & Payments

• Follow all funding rules before requesting balance additions.

• Provide required proof such as screen recordings or receipts with profile information when requested.

• No payment verification will be processed without proper documentation.

Refund Policy

• All wholesale orders are considered FINAL SALE.

• No refunds will be issued unless explicitly approved by the provider.

Responsibility & Liability

• We act only as suppliers/providers.

• You are responsible for your own customers, complaints, support requests, and service-related issues.

• Any misuse, violations, damages, or customer disputes are your responsibility.

• Clearly inform your customers about delivery times, possible delays, quality variations, drops, refill conditions, and cancellation policies before accepting orders.

Acceptance of Risks

By adding funds and placing orders, you acknowledge and accept:

• Possible delays and processing issues.

• Quality variations and service instability.

• Drops, fake completions, and refill limitations.

• Platform algorithm changes and provider-side issues.

• Provider response time dependencies.

• All applicable rules, risks, and limitations stated above.